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Microsoft Teams
Microsoft Teams combines workplace messaging, channels, meetings, calls, file sharing, apps and collaboration with Microsoft 365 services in a unified workspace.
About Microsoft Teams
Microsoft Teams is a workplace communication and collaboration platform for messaging, meetings, calls, file sharing and application based workflows. Teams can organize communication around groups and channels while also supporting direct conversations and real time collaboration.
Teams is closely connected with the broader Microsoft 365 environment. Organizations can use Microsoft applications, partner applications and their own custom apps inside Teams. Applications can appear in chats, channels and meetings, helping users interact with business tools without leaving their collaboration environment.
For developers, the Teams platform supports capabilities including tabs, bots and message extensions. Microsoft also documents support for agent scenarios that can connect with enterprise data and coordinate multi agent workflows across the Microsoft ecosystem.
Key Features
- Team Messaging: Communicate through workplace chats and organized collaboration spaces for day to day conversations.
- Meetings and Calls: Run audio and video meetings, calls and online collaboration sessions from the Teams environment.
- Channels: Organize communication and shared work around teams, departments, projects or other topics.
- File Collaboration: Share and work with files as part of conversations and collaborative workflows.
- Teams Apps: Extend Teams with Microsoft apps, partner applications and custom applications controlled through organizational policies.
- Developer Platform: Build tabs, bots, message extensions, meeting experiences and agent based applications using the Teams platform.
Pricing
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Microsoft Teams Essentials: $4.00/user/month, paid yearly Includes chat, calling, video conferencing, file sharing, tasks, polling, meeting recordings, transcripts, live captions and 10 GB of cloud storage per user.
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Microsoft 365 Business Basic: $7.00/user/month, paid yearly Includes Microsoft Teams for chat, calling and meetings along with business email, web and mobile Microsoft 365 applications and 1 TB of cloud storage per user.
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Microsoft 365 Business Standard with Copilot: $23.50/user/month, paid yearly Includes Teams along with desktop, web and mobile Microsoft 365 applications, business email, cloud storage and Microsoft 365 Copilot Business capabilities.
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Microsoft Teams Premium: $10.00/user/month, paid yearly Add-on for eligible Teams licenses that provides additional AI powered intelligence, personalization and security capabilities.
Use Cases
- Internal team messaging and collaboration across departments and projects
- Video meetings, calls and screen based collaboration for distributed teams
- Bringing Microsoft, partner and custom business applications into workplace conversations
- Building bots, workflow applications and AI agent experiences inside Teams
Pros & Cons
Pros:
- Combines workplace messaging, meetings, calls and file collaboration in one environment
- Integrates closely with Microsoft 365 applications and organizational identity services
- Supports Microsoft, partner and custom applications along with developer extensibility for bots, tabs, message extensions and agents
Cons:
- Some advanced AI, security and personalization capabilities require additional licenses or higher priced plans
- Organizations that only need basic messaging may receive a broader Microsoft 365 feature set than they require
Integrations
Microsoft 365, Microsoft Outlook, Microsoft Graph, Microsoft Apps, Partner Apps, Custom Apps
FAQ
Last edited
October 1, 2026 at 8:45 AM by Venkatraman Chandrasekaran
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