Slack

About Slack

Slack is a workplace messaging and collaboration platform that organizes communication around channels, direct messages and searchable conversations. Teams can create channels for departments, projects, customers or other topics while sharing files and coordinating work from the same workspace.

Beyond messaging, Slack includes huddles for audio and video collaboration, canvases and lists for organizing work, Slack Connect for communicating with external organizations, and Workflow Builder for automating recurring processes. Its app ecosystem connects Slack with business applications and data sources so employees can receive information and perform work without constantly switching tools.

Slack also incorporates AI directly into the workspace. Depending on the subscription, capabilities include conversation summaries, huddle notes, AI search, daily recaps, file summaries and AI generated workflows. Slack is also expanding its platform for AI agents, allowing apps and agents to use conversational context and participate in workflows.

Key Features

• Channels: Organize conversations around teams, projects, topics or other areas of work in shared and searchable spaces.
• Huddles: Start audio or video conversations directly inside Slack with screen sharing for real time collaboration.
• Slack Connect: Collaborate with customers, vendors, agencies and other external organizations from Slack.
• Workflow Builder: Create automated processes and routine workflows, including AI assisted workflow generation on supported plans.
• Slack AI: Summarize conversations, search workplace information, create recaps, summarize files and generate meeting notes based on available plan capabilities.
• Apps and Agents: Connect Slack with thousands of third party applications and build custom apps or AI agents using Slack's developer platform.