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ProProfs KB

AI Knowledge Base Software to reduce tickets by 80% and creates a self-service experience for your customers and employees.

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About ProProfs KB

ProProfs Knowledge Base is an AI-powered software that helps businesses create a self-service experience for their customers and employees. With its features like instant search, real-time collaboration, and customizable templates, it's the perfect solution for growing businesses.

Key Features

  • Instant Search: Get instant answers to customer queries with ProProfs' AI-powered search engine.
  • Real-Time Collaboration: Collaborate with team members in real-time to create and edit content.
  • Customizable Templates: Choose from a variety of templates to create a knowledge base that suits your brand.
  • Multi-Language Support: Create content in multiple languages to cater to a diverse audience.
  • SEO-Ready: Optimize your knowledge base for search engines to increase visibility.

Pricing

for ProProfs Knowledge Base

Essentials (Public Help Center)

  • $79 per author/month (shown discounted from $149)
  • Limits: Max 1 author and 300 pages
  • Includes (highlights): AI Assistant, AI Search, unlimited public views, multimedia articles (video/images/text), homepage builder, templates, API documentation, language localization.

Business (Public + Private Knowledge Bases)

  • $99 per author/month (shown discounted from $199)
  • Limits: Max 5 authors and 500 pages
  • Adds (highlights): unlimited private sites, unlimited private viewers, workflow, users & groups, access control (RBAC), conditional content, merge tags/content snippets, multi-branding, single sourcing & page sync.

Enterprise (Advanced training + automation needs)

  • Starts at $199.99 (annual plans only)
  • Displayed annual billing example: $2,399.88 billed annually
  • Limits: Custom author & page limit
  • Includes (highlights): unlimited admins, unlimited groups & teams, unlimited logged/private viewers, integrations, API/callbacks/webhooks, SAML SSO, advanced reports, custom license, enterprise security.

Pricing last updated: February 17, 2026 at 11:43 AM

Categories:
Knowledge Base Software

Tags:

document-management

Last edited

September 12, 2026 at 10:26 AM by Admin

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