Better Stack

Unified observability and incident management platform featuring 30-second checks, native on-call scheduling, and AI root cause analysis.

About Better Stack

Better Stack consolidates uptime monitoring, incident management, and status pages into a single, cohesive workflow. Engineered for modern engineering teams, the platform replaces fragmented monitoring stacks by unifying external availability checks with internal on-call scheduling and escalation policies. This integration dramatically reduces mean time to resolution (MTTR) during critical outages.

By offering high-frequency check intervals and deep architectural insights, Better Stack moves beyond simple up/down alerting. The system leverages AI-driven context gathering to provide responders with actionable root cause analysis the moment an incident is triggered, streamlining debugging efforts.

Key Features

Feature 1: 30-second monitoring intervals for rapid failure detection.
Feature 2: Native on-call scheduling with calendar integrations.
Feature 3: Unlimited SMS and phone call alerts on paid plans.
Feature 4: AI-assisted root cause analysis linking errors to code.
Feature 5: Fully customizable, domain-mapped status pages.
Feature 6: Multi-channel escalation policies and routing rules.

Pricing

Free Plan: $0/month 10 monitors with 3-minute intervals and basic status page.
Freelancer/Basic: $34/month (or $29/mo billed annually) Per responder license. Includes 30-second checks, unlimited phone/SMS alerts, and scheduling.
Small Team/Pro: Custom Pricing Adds advanced integrations, AI root cause analysis, and team routing.

Use Cases

High-frequency API and web monitoring
On-call team scheduling and escalation
Automated incident root-cause analysis
Public-facing SLA reporting

Pros & Cons

Pros:

Combines monitoring and on-call management natively
30-second check intervals provide superior reaction time
Unlimited SMS/phone alerts on paid tiers

Cons:

Pricing is per-responder, which can scale up for large on-call teams
Interface may be overly complex for simple static site monitoring

Integrations

Datadog, New Relic, AWS CloudWatch, Slack, GitHub, Heroku, Grafana

FAQ

What is the minimum check interval in Better Stack?

Better Stack offers extremely rapid check intervals, pinging your infrastructure as frequently as every 30 seconds on paid plans.

Does Better Stack handle on-call scheduling?

Yes, the platform includes a native on-call management system, allowing teams to build complex schedules, escalation policies, and calendar syncs.

Are SMS and phone call alerts extra?

On paid plans, Better Stack provides unlimited SMS and automated phone call alerts at no additional cost per message.

How does the AI root cause analysis work?

The system automatically correlates downtime events with recent system logs, deployments, and infrastructure metrics, using AI to highlight the most probable cause for the responder.